This is a humorous rant on how communications and protocol have forever changed how we connect and interact with coworkers, friends, and family in the New Millenium. Chapter after chapter will introduce you to fictional and not-so-fictional characters, some of whom recognize that civility and treating people well never goes out of style, and others who lose friends and opportunities because they only consider their own needs and wants.
Susan B. Ascher is president and CEO of the Ascher Group, an award-winning consulting firm.
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